Return Policy

At Vehicle Security Specialists, customer satisfaction is important to us. Please read our return policy carefully before making a purchase.

Return Eligibility

We only accept returns for items that are faulty or defective upon arrival.

Returns are accepted only in cases where the item is:

Faulty or not working as described
Damaged on arrival
Broken due to manufacturing defects

Non-Returnable Items

We do not accept returns for items that are:

• Damaged after delivery due to misuse or customer handling
• Altered, modified, or tampered with in any way
• Broken due to improper installation or negligence

Return Timeframe

All return requests must be made within 30 days of receiving your order. Requests made after this period will not be accepted.

Condition for Returns

To be eligible for a return:

• Items must be in their original condition as received
• Proof of purchase must be provided
• Clear photo or video evidence of the fault or damage must be supplied

Refunds or Replacements

Once your return request is reviewed and approved, we will offer a replacement or refund, depending on stock availability and the nature of the issue.

How to Request a Return

To start a return, please contact us with your order details and evidence of the issue.

Phone: (+44)7784089861 / (+44)7355 047910
Email: vehiclesecurity1969@gmail.com