Spread The Cost – 50% Deposit Available on Selected Products
Return Policy
At Vehicle Security Specialists, customer satisfaction is important to us. Please read our return policy carefully before making a purchase.
Return Eligibility
We only accept returns for items that are faulty or defective upon arrival.
Returns are accepted only in cases where the item is:
Faulty or not working as described
Damaged on arrival
Broken due to manufacturing defects
Non-Returnable Items
We do not accept returns for items that are:
- Damaged after delivery due to misuse or customer handling
- Altered, modified, or tampered with in any way
- Broken due to improper installation or negligence
Return Timeframe
All return requests must be made within 30 days of receiving your order. Requests made after this period will not be accepted.
Condition for Returns
To be eligible for a return:
- Items must be in their original condition as received
- Proof of purchase must be provided
- Clear photo or video evidence of the fault or damage must be supplied
Refunds or Replacements
Once your return request is reviewed and approved, we will offer a replacement or refund, depending on stock availability and the nature of the issue.
How to Request a Return
To start a return, please contact us with your order details and evidence of the issue.
Phone: (+44)7784089861 / (+44)7355 047910
Email: vehiclesecurity1969@gmail.com
